Jacqueline's career in music journalism began with freelance commissions for a number of British-based black music publications (Blues & Soul, Echoes, Hip Hop Connection and True magazine).

She went on to contribute to dance imprints (Muzik, DJ), broad-sheets (The Guardian, The Observer (Life), The Independent), lifestyle publications (Elle, Attitude) and The NME. Jacqueline's work has also featured in international imprints Vibe (USA) and Bounce (Japan). She has also contributed to a range of websites (mtv.com, BBC Radio 1) and edited genre-specific portals nmesoul.com and Sony Music's so-urban.com.

Jacqueline was involved in the creation of three music-related radio documentaries for the BBC - producing Marvin Gaye: 20 years later for 1xtra, presenting Tupac Shakur: The first martyr of hip hop for the World Service and From Motown to Murder Inc for BBC Radio 4.

Jacqueline commented extensively for the BBC on its television and radio news platforms following the death of Michael Jackson in June 2009.